Terms & Conditions

Welcome to Cyntrix Media. By using our website or services, you agree to follow the terms and conditions mentioned below. Please read them carefully before proceeding.

Use of Our Services

Our services are meant to support businesses with digital marketing solutions. You agree to use our services only for legal and ethical purposes. Any misuse, unlawful activity, or attempt to harm our reputation, systems, or clients is strictly prohibited.

Pricing & Payments

Prices for our services may vary depending on the project scope and requirements. Payment details and terms will be shared during the proposal or agreement stage. All payments must be made on time. Delayed payments may affect the delivery of services.

Client Responsibilities

Clients must provide accurate information related to their business, content, branding, or marketing goals. Cyntrix Media is not responsible for issues caused by incomplete, incorrect, or delayed information from the client's side.

Intellectual Property

All designs, strategies, content, graphics, and creations made by Cyntrix Media remain the property of our agency unless stated otherwise in a written agreement. Clients must not reuse, resell, or distribute our work without permission.

Confidentiality

We respect your privacy and ensure that any business information shared with us will be treated as confidential. However, we may showcase completed work in our portfolio or marketing materials unless specifically requested not to do so.

Refund & Cancellation

Cancellations must be communicated in writing. Refunds (if applicable) will depend on the stage of the project and the work already completed. Once a project has started, full refunds are generally not provided.

Limitation of Liability

Cyntrix Media will not be held responsible for loss of data, revenue, or reputation due to third-party tools, platform policies, algorithm changes, or misuse of information by the client. Results may vary based on market conditions and business behaviour.

Third-Party Services

We may use third-party tools such as Google, Meta, analytics platforms, or ad managers. We are not responsible for their policies or any changes made by those platforms.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a new "Last Updated" date. Continued use of our services means you accept the updated terms.

Contact Us

For any questions about these Terms & Conditions, contact us at:

• Email: support@cyntrixmedia.com
• Website: www.cyntrixmedia.com