Privacy Policy

At Cyntrix Media ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms mentioned below.

Information We Collect

We collect basic information that you voluntarily provide to us, such as your name, email address, phone number, business details, and billing information if required. When you use our website, some information may be collected automatically, such as the pages you visit, your IP address, browser type, device details, operating system, and browsing activity. We may also use cookies and tracking tools to understand how users interact with our website and to improve overall experience.

How We Use Your Information

The information we collect is used to provide and improve our services, respond to your queries, manage your projects, and communicate with you about updates or support-related matters. We may also use your information for marketing campaigns and website analysis to understand user behaviour and performance. Sometimes, we may use this data to run ads, retargeting campaigns, and protect our agency from spam, fraud, or misuse.

Sharing Your Information

We do not sell your personal information to anyone. However, we may share your data with trusted third-party service providers who assist us in delivering our services, such as payment platforms, analytics tools, and email service providers. These parties are only permitted to use your information to perform services on our behalf. We may also share information if required by law or to prevent fraud or illegal activity.

Cookies & Tracking

Our website may use cookies to enhance your browsing experience, remember preferences, and show relevant content or advertisements. Cookies help us analyse website performance and improve functionality. If you do not wish to accept cookies, you can disable them through your browser settings, but some features of the website may not work properly as a result.

Your Choices & Rights

You have full control over your personal information. You may request access to your data, ask for corrections, or request deletion at any time. You can also choose to opt out of marketing communications by using the unsubscribe link in our emails. If you do not want your data to be used for certain purposes, you can object to it or withdraw your consent by contacting us.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no digital method is completely secure, and while we try our best to protect your data, we cannot guarantee 100% security.

Data Retention

We retain your personal information only for as long as necessary to provide the services you requested and to meet legal, tax, or reporting requirements. Once the data is no longer required, it will be safely removed from our systems.

Changes to This Privacy Policy

Our Privacy Policy may be updated from time to time to reflect changes in legal requirements or improvements in our services. Any updates will be posted on this page along with a revised "Last Updated" date. We recommend checking this page occasionally to stay informed.

Contact Us

If you have any questions regarding this Privacy Policy, or if you wish to access, update, or delete your information, you can contact us directly at:

• Email: support@cyntrixmedia.com
• Website: www.cyntrixmedia.com